Welcome to Santiago's Family Restaurant
Santiago's Family Restaurant is a beloved gem in Westfield, MA, serving authentic Puerto Rican cuisine that captures the heart of Caribbean and Latin American flavors. Established with the warmth of family traditions, this cozy eatery emphasizes home-cooked meals crafted with love. Patrons rave about dishes like stewed chicken, fried plantains, and the must-try potato balls, showcasing the restaurant's commitment to quality and flavor. With a welcoming atmosphere and attentive service, Santiago's offers a comfortable dining experience perfect for families and friends alike. It’s not just a meal; it’s an invitation to savor the rich culinary heritage of Puerto Rico.
- 34 Franklin St Westfield, MA 01085 United States Hotline: (413) 562-0210
Welcome to Santiago's Family Restaurant, a hidden gem nestled in the heart of Westfield, MA. Specializing in authentic Caribbean, Spanish, and Latin American cuisine, Santiago's serves as a culinary sanctuary where homestyle flavors meet a warm and inviting atmosphere.
This cozy eatery, located at 34 Franklin St, invites guests to indulge in a variety of dishes that burst with flavor and tradition. Whether you're dining with family, grabbing takeout, or enjoying an evening under the stars on their outdoor patio, Santiago's is dedicated to providing an excellent experience for everyone.
- Authenticity at Its Core: The menu embraces the rich culinary heritage of Puerto Rican cuisine, featuring beloved staples such as arroz con gandules and lechon. Customers rave about the tender stewed chicken and the melt-in-your-mouth fried plantains, highlighting the restaurant's commitment to authentic, freshly prepared meals.
- Casual and Friendly Atmosphere: With its warm decor and attentive staff, Santiago's creates a relaxed vibe perfect for family gatherings or a casual lunch with friends. Patrons like Tatiana D. have discovered that despite its unassuming exterior, the dining experience feels like a taste of home, complete with the aroma of rotisserie chicken filling the air.
- Accommodations for Everyone: Offering a plethora of options, including vegan and vegetarian dishes, Santiago's ensures there is something delightful for every palate. Their commitment to quality is reflected in the numerous vegetarian choices and heartwarming service, as noted by many satisfied diners.
- Perfect for Any Occasion: Whether you're there for lunch, dinner, or even catering a special event, Santiago's is well-equipped to handle groups big or small. As highlighted by Holly B., from the fun appetizers to the sweet coconut flan, you won’t leave disappointed.
In an age where chain restaurants dominate, Santiago's Family Restaurant stands out as a testament to the richness of family-run establishments. Its genuine culinary offerings and impeccable service make it a must-visit for anyone in the area. As one delighted diner put it, it's impossible to walk away without a satisfied smile and the longing for another visit. So why wait? Discover the vibrant tastes of Puerto Rico in Westfield — you won’t regret it!
For more information or to make a reservation, call (413) 562-0210 and prepare to embark on a flavor journey that will linger long after your meal.

Good service. Food was good. 8/10. Price was $21.75 for this plate and a soda. Ambiance was low key. Nothing too loud.

This restaurant catered a wedding I went to in Northampton. It was the best wedding food I have had in a long time. The arroz con gandules was particularly good. I enjoyed the Lechon as well. The next time I'm near Westfield I'll be eating their food again.

Warm, cozy restaurant with a relaxing and comfortable atmosphere. We were greeted in a friendly and welcoming way upon entering and seated at a corner table. Our server, Alexa was kind, and friendly. We felt like welcomed guests for sure. We started our meal with fried plantain baskets with seafood. This dish was beyond phenomenal. So tasty! I had the stewed chicken & vegetables. The chicken was so tender and melt in your mouth good. My husband had the stewed cube steak with onion. He really enjoyed it. For dessert we had the coconut flan. The perfect ending to our meal. I cannot recommend Santiago's enough. If you're wanting a delicious meal, head on over! You won't regret it.

Great food and great service. Highly recommend. Nice family restaurant. Location brings back great memories.

No other place in Westfield sells quality, authentic food like this the kitchen is like walking into a cultural paradise with the smell of rotisserie chicken in the background fried pork tantalizing, your eyes empanadas soft enough to give your mouth orgasm

Great meal here, with warm service, relaxed vibe and generous portions. Stewed chicken and vegetables was a highlight, though everything was delicious.

What a great little restaurant. There are about 8 tables in the whole place. Easy to get your servers attention. I got the pulled pork dinner and it was so amazing. Truly authentic Puerto Rican food. I can't wait to go back.

I'm sitting here eating the leftovers from the other night and even reheated, the food is so delicious. 10/10. Must-orders: POTATO BALLS!!!!!! I got three but only could eat one at a time; they are very filling.

We've driven past this restaurant many times on our way to visit the college campus but always dismissed it because from the outside it's a little hole the wall. We finally decided to try it based on the reviews and it will definitely become our new go-to place when we're in the area. The food is excellent. Authentic freshly prepared Puerto Rican menu with great service. I believe we saw an Abuelita cooking in the back ;). Although the establishment is small, it's very clean and the staff is quite attentive.

A-ok family run restaurant. Homestyle Puerto Rican food with friendly and fast service. I had the fried pork chop and it was delicious. Yes, maybe just the slightest bit salty but a delicious indulgent treat. Empanadas were very good too. Everything was tasty. I raised the review from 3 to 4 stars because of the homemade hot sauce. Yeah, it's great. They should sell it by the bottle.